R11,900 for a website?
That is a fair question.
If you look at the number without knowing what is included, it can sound expensive — especially if someone else has quoted R3,000, R5,000 or R7,000.
But a business owner should not compare website prices by looking only at the headline figure.
The better question is: What am I actually getting for R11,900, what is included in Year 1, and what could still cost me extra?
This article explains what Find At Home’s current Starter Presence Website Package is designed to cover, what it does not include, and why the package is priced as a complete first-year website foundation rather than simply “four web pages”.
First: R11,900 is not a monthly fee
The Starter Presence Website Package is currently priced at:
R11,900 once-off
For a professional website of 1–4 pages.
The project can use a milestone payment structure, so the full amount does not necessarily need to be paid on the first day.
The important point is that the R11,900 is the agreed project price for the standard package scope — not a monthly website-development charge.
What does 1–4 pages mean?
A typical small-business website may use pages such as:
- Home
- About Us
- Services
- Contact or Enquiry
That does not mean every Starter website must use exactly those four pages.
The page structure should match what the business actually needs within the agreed 1–4 page scope.
Business owner takeaway: The goal is not to sell you four pages because four pages are available. The goal is to build the smallest website that properly explains your business and gives customers a clear way to contact you.
What is included in the Starter Presence Website Package?
The package is designed to cover more than visual page design.
For the current standard scope, Find At Home includes the core services needed to get a professional small-business website properly set up and running.
1. Professional website design and build
We design and build the agreed 1–4 page website around the business, its services and the customer journey.
The website should make it easy for visitors to answer basic questions such as:
- Who is this business?
- What services do they provide?
- Where do they operate?
- How can I contact them?
2. Mobile-friendly design
A large number of customers will first view a local business on a phone.
That means the website needs to work properly on smaller screens, not only on a desktop computer.
The standard package includes responsive design so the layout adjusts across common screen sizes.
3. Standard domain for Year 1
The first year of a standard domain is included within the package.
Your domain is the website address customers use to reach your business online.
If a client requires a premium or unusually expensive domain, that would need to be discussed separately.
4. Managed hosting for Year 1
A website needs somewhere to live online.
Managed hosting for the first year is included as part of the standard package.
This means you do not need to separately arrange the standard hosting setup before the website can go live.
5. SSL and website security setup
The website is set up with SSL and the standard security measures included in the package.
SSL helps provide a secure connection between the website and the visitor’s browser.
Security setup does not mean any website can be guaranteed to be completely immune from every possible cyber threat, but basic protection should be part of a responsible website setup.
6. Business email setup
A professional business email address can help the business present itself more consistently.
The package includes standard business email setup within the agreed scope.
7. WhatsApp, phone and enquiry paths
A website should not make interested customers hunt for a way to contact the business.
Where appropriate, the website can include clear paths such as:
- Phone
- Contact form
- Request an enquiry
The exact contact options depend on the business and the agreed scope.
8. Basic SEO foundations
Search engine optimisation is much bigger than simply installing a plugin.
The Starter Package does not promise Google rankings or guaranteed search traffic.
What it does include is a basic search-friendly foundation, such as sensible page structure, key metadata setup and technical basics where applicable.
Important: Basic SEO setup is not the same as an ongoing SEO campaign.
9. Google search setup
Where applicable, the website can be connected to tools such as Google Search Console so Google can better discover and monitor the website.
This does not guarantee indexing speed or ranking positions.
It gives the website a proper technical starting point.
10. First-year website care
The Starter Presence package includes the agreed first-year website care associated with the package.
This helps avoid a situation where the website launches and the client is immediately left alone to handle every technical issue.
The exact support and maintenance boundaries remain subject to the Website Service Agreement and agreed project scope.
11. A Premium Find At Home Listing for Year 1
Standard Find At Home Website Packages also include a Premium Find At Home Listing for the client’s applicable listing category for Year 1.
This gives the organisation another local discovery path in addition to its own website.
The applicable Premium Listing value depends on the type of organisation:
- Businesses and Professionals
- Schools and Education
- NGOs, NPOs, Churches and Community organisations
The Listing remains subject to Find At Home’s platform rules, verification requirements and Listing Service Agreement.
Business owner takeaway: The R11,900 package is not simply paying for four visual pages. It is paying for the website build plus the standard first-year setup and infrastructure that help get the website properly online.
What is not included in the standard R11,900 package?
This is just as important as understanding what is included.
The standard Starter Presence Website Package is intended for a straightforward business presence.
It does not automatically include every possible website function.
Examples of services that may require a separate quotation include:
- Additional pages beyond the agreed scope
- Advanced booking systems
- Membership portals
- Customer login areas
- Advanced forms or custom workflows
- E-commerce
- Online payment integration
- Advanced automation
- Large-scale content entry
- Professional photography
- Extensive copywriting
- Paid third-party software or plugins
- Complex external integrations
- Courier or delivery integrations
- Custom application development
This does not mean Find At Home cannot assist with some of these requirements.
It means they are not automatically included in the standard Starter price.
Business owner takeaway: If you need something outside the standard package, the extra scope should be discussed and priced before the additional work begins.
What about online payments?
Online payments are not included as a standard Starter Website feature.
If your business needs to accept payments online, there are additional questions to consider:
- Which payment provider will be used?
- Who owns the merchant account?
- What provider fees apply?
- Who handles refunds?
- Who handles chargebacks?
- Who provides payment support?
- How will payment status connect with the website?
Find At Home may be able to help a client explore suitable third-party providers and assist with basic setup or integration where separately agreed.
However, payment processing, merchant approval, transaction disputes, provider fees, refunds and chargebacks remain matters between the client and the relevant payment provider.
What about courier or delivery services?
The same principle applies to courier and delivery services.
If a client needs delivery support, Find At Home may assist with identifying a suitable third-party provider and with basic setup or coordination where agreed.
But the courier account, delivery pricing, collections, delivery performance, claims and operational responsibilities remain between the client and the courier provider.
Why not just build the cheapest possible website?
Sometimes a very low-cost website is exactly what a business needs.
There is nothing automatically wrong with choosing a cheaper provider.
The problem comes when the business owner believes they are comparing the same thing when they are actually comparing very different scopes.
For example:
| What to compare | Low headline quote | Managed package |
|---|---|---|
| Website design | May be included | Included within scope |
| Domain | Check separately | Standard Year 1 domain included |
| Hosting | Check separately | Managed Year 1 hosting included |
| SSL/security | Check what is included | Standard setup included |
| Business email | May be separate | Standard setup included |
| Search foundations | Varies by provider | Basic setup included |
| Support after launch | May be separate | First-year care included within scope |
| Local discovery listing | Not normally included | Applicable Premium Find At Home Listing included for Year 1 |
That does not mean one pricing model is automatically better than another.
It means the business owner should compare the whole package, not only the number at the top of the quotation.
What happens after Year 1?
Before buying a website, you should know what happens when the first year ends.
Find At Home’s current Annual Website Care starts from:
From R5,995 per year from Year 2
The final renewal price can depend on the website scope and the applicable care arrangement.
Website Care is a managed service rather than hosting alone.
Depending on the agreed plan, it can cover services such as:
- Managed hosting
- Standard domain renewal
- SSL
- Backups
- WordPress, theme and plugin updates
- Security and uptime monitoring
- Technical support
- Minor content updates within the agreed scope
- Continued applicable Premium Find At Home Listing benefits
The important point is that Year 2 should not come as a surprise.
Know tomorrow’s cost before making today’s decision.
Does every business need the R11,900 package?
No.
A responsible solution should match the business need.
Some businesses may not need a website yet.
Some may only need a stronger Google Business Profile, Find At Home Listing, social presence or clearer contact information.
Other businesses may need more than four pages and would be better suited to a larger Website Package.
The current Find At Home Website Packages are:
Starter Presence — R11,900 once-off
1–4 pages
For businesses that need a focused professional online presence.
Business Growth — R17,900 once-off
5–8 pages
For growing businesses that need more room for services, information and trust-building content.
Premium Digital Presence — From R27,900
9–15 pages
For larger or more complex organisational requirements.
If the smaller solution is enough, we would rather recommend the smaller solution than sell you pages and functions you do not need.
What about schools, NGOs and community organisations?
Schools, education providers, NGOs, NPOs, churches and community organisations can also use Find At Home website services.
Website pricing is mainly based on the actual project scope because a school, church or NGO website can require as much work as a commercial business website.
However, qualifying education and community organisations may be eligible for special website pricing depending on:
- The organisation type
- The required scope
- The available budget
- The complexity of the project
We prefer to understand the real requirement first rather than advertise an unrealistically low “community website price” and then add costs later.
So is R11,900 expensive?
That depends on what you are comparing it with.
If you compare:
“Four pages for R11,900”
then the price may sound high.
If you compare:
- A professionally built 1–4 page website
- Mobile-friendly design
- Standard first-year domain
- Managed first-year hosting
- SSL and security setup
- Business email setup
- Basic SEO foundations
- Google search setup
- WhatsApp and enquiry paths
- First-year website care
- An applicable Premium Find At Home Listing for Year 1
then you are evaluating a very different package.
The right decision is not whether R11,900 is universally “cheap” or “expensive”.
The right question is:
Does this package solve the problem my business actually needs solved, and is the total cost clear before I commit?
The bottom line
Business owners deserve to know what they are paying for.
A website quote should explain:
- The project price
- The page scope
- What is included in Year 1
- What is excluded
- What could cost extra
- What happens after launch
- What Year 2 may cost
That is how you compare website solutions fairly.
Not by counting pages alone.
Know the full picture before you say yes.
